Water & Sewer Billing

The City of Eureka provides water and sewer service for the residents of Eureka.

Customer Service Counter

Eureka City Hall

531 K Street

Eureka CA 95501-1165

Monday through Friday 9 am-4 pm (except holidays)

(707) 441-4267

 

START WATER SERVICE

Please provide the following:

  • Completed Application  (Español)
  • Proof of legal residency (signed lease agreement, purchase document such as a Final Buyer's Statement, current year property tax bill, or notarized grant deed)
  • Current photo ID

Submit all documents via email to utilitybilling@ci.eureka.ca.gov or to the Customer Service Counter in City Hall.

Deposit and non-refundable processing fee of $34.00 due at sign-up.  Deposits begin at $130.00, and increase according to meter size.  Deposits are credited back to the account after 12 consecutive on-time payments. 

We make our best efforts to provide same-day service, but the process may take up to one business day to complete.

 

PAY A WATER BILL

At the Customer Service Counter:

  • Cash, check, money order, or debit or credit card

24-hour drop box (located on the 6th Street side of City Hall):

  • Check or money order, collected and posted next business day

Card by phone ($1.25 convenience fee may apply):

  • Debit or credit card, call (707) 441-4267, and select Option 2

Online:

Direct payment by bank account:

 

CURRENT WATER & SEWER RATES

Water Rate Table

Sewer Rate Table

 

END WATER SERVICE

Contact the Customer Service Counter, in person, by phone at (707) 441-4267 or via email utilitybilling@ci.eureka.ca.gov, and provide the water shut off date and forwarding address.  The City of Eureka is required to post a water shut off notice one business day before service ends in most instances.

If there is a deposit on the account, it will be applied to the closing bill, and any remainder will be issued as a refund.

 

REPORT A WATER LEAK

During business hours, Monday through Friday: (707) 441-4203

Report after-hours water emergencies to the non-emergency dispatch line: (707) 441-4044

LEAK ADJUSTMENT REQUEST

 

HOW TO READ YOUR WATER METER

WATER CONSERVATION TIPS